Privacy Policy
As soon as you visit our website kelverttimmer.com or contact us, we receive information about you. In this privacy statement, we explain what we do with that information. We always handle your information with care and store it securely. If you have any questions or want to know what information we have on you, please contact us. We may amend this privacy statement if necessary. We recommend that you regularly review this privacy statement so that you are aware of these changes. This privacy statement was last modified on 18 April 2025.
Contents
1.When do you apply this privacy statement?
2. Who uses your data?
3. Whose data do we use?
4. How do we get your data?
5.What data of you do we use?
6. What do we use your data for?
7. How long do we store your data?
8. Who do we share your data with?
9. Where do we store your data?
10. How safe is your data with us?
11. What are your rights?
12. Which rules apply to this privacy statement?
13. Which cookies do we use?
14. What do we do with data of minors?
15. Do you have a question about this privacy policy?
1. When do you apply this privacy statement?
This privacy statement applies to all personal data that we process and to all domains related to us. This concerns the personal data of everyone who has ever had contact with us or visited our website, such as visitors, customers and business contacts. Personal data is all data that can be traced back to you as an individual, such as your name, telephone number, IP address, customer number or surfing behavior. If you want to know more about personal data, please visit the website of the Dutch Data Protection Authority.
2. Who uses your data?
Kelvert Timmer is responsible for the website kelverttimmer.com and therefore the responsible person for the use of your personal data as described in this privacy statement.
3. Whose data do we use?
We process the personal data of everyone who has had contact with us or visited our website. These include visitors, private customers, business customers and contact persons of our partners.
4. How do we get your data?
We receive the data directly from you as soon as you:
• fill in data on our website
• contact us by mail, telephone or other means
5. What data of you do we use?
We use the following data:
• name
• address or business address
• e-mail address
• telephone number
• payment details
6. What do we use your data for?
We only use your personal data for the purpose for which we are allowed to use it:
• we have received your permission to use your personal data
• we use your data to give you the best service as a customer and we can’t do without it
• we use your data to comply with the law, such as keeping data for the tax authorities
7. How long do we keep your data?
We keep your personal data as long as required by law and as long as needed for the purpose.
Example: if you are a customer, data is stored for seven years per statutory retention rules.
After that, we only keep data for statistics or legal matters. Contact us if you want details about specific storage durations.
8. Who do we share your data with?
We process your personal data ourselves. We don’t share it with others.
9. Where do we store your data?
Your data is stored within the European Economic Area (EEA).
If processed outside the EEA, we ensure the same level of protection via agreements with external parties.
10. How safe is your data with us?
We protect your data organisationally and technically.
Only people with permission can access it. We’ve secured our systems and communications.
If you have questions about our protection measures, feel free to contact us.
11. What are your rights?
Because we use your personal data, you have various rights. We have listed them below:
Right to information
We must explain in a clear and understandable way what we do with your data and what control you have. This is explained in this privacy statement.
Right to access
You can ask us at any time to view the data we hold about you.
Right to correction
You can ask us to correct your data if it is incorrect or incomplete.
Right to object
You may object to data processing if you disagree with how we handle your personal data. This includes direct marketing or personalized website recommendations.
Right to data portability
If you’re a customer or have given permission, you may request your digital data to be transferred to another organisation.
Right to restriction
You can request us to limit the use of your data. In that case, we may only store it but not use it.
Right to be forgotten
You may ask us to delete all traceable data. Some data (e.g. for tax purposes) may need to be kept for 7 years.
Right to submit a complaint
You may submit a complaint about the way in which we handle your data. If you have a complaint, we will be happy to resolve it for you. To do so, please contact us. You may also submit your complaint to the Dutch Data Protection Authority.
If it’s necessary, you may also go to court. In that case, the court in the place of residence of Kelvert Timmer is the one which will handle your complaint.
How do I submit a request or complaint?
You can submit your request or complaint by sending a mail to info@kelverttimmer.com.
• We process every request or complaint within 30 days.
• For complex or multiple requests, this may take longer (up to 60 days).
• We may ask you to identify yourself to ensure the request is legitimate.
12. What rules apply to this privacy statement?
13. Which cookies do we use?
You can choose what data we may use from you. With your permission, we personalize the site based on your surfing and search behavior.
We use the following cookies:
• functional cookies: to collect session and login information
14. What do we do with data of minors?
We do not target minors. If you are under 18, we need parental or guardian consent. If a minor visits the website or web shop, we assume permission was received.
15. Do you have a question about this privacy policy?
Feel free to contact us at info@kelverttimmer.com. We are happy to help.